Reman Software Privacy Policy

1. Your Privacy. This Privacy Policy explains our policies regarding the collection, use, storage, and disclosure of your personal information by Reman Software. We want you to feel secure when visiting our web site and are committed to maintaining your privacy when doing so. The information below provides an overview of how we protect your privacy.

2. What personal information do we gather? In general, you may visit Reman Software's web site without providing us with any personal information about yourself. However, there are times when we may need information from you. We may need your personal information such as your name, postal and email address in order to grant you access to protected content or secured sites or provide you with the opportunity to register for an event, to fulfill your requests for information including white papers, download updates to our products, or participate in an on-line survey. In other instances, we may ask you to provide us with information such as your product interests so that we can send you information that is useful to you, including articles, newsletters, product and service alerts, new product and service announcements and event invitations. Please note that providing any personal information is optional.

3. How do we collect your personal information? At the present time, we collect information directly through response forms that you choose to complete.

4. How do we use your personal information? We may use data for marketing and other purposes, which we often describe to you at the point we collect the information (for example, if you request a white paper).

5. Do we share your information with outside parties? We do not sell personal information and we share it only with our user groups, advisors, and selected partners and only to the extent it is necessary to facilitate a transaction or an event related to you.

In addition, the following are additional instances where we may disclose your personal information to third parties:

• to investigate potentially fraudulent or questionable activities regarding your account(s) or the violation of our Terms of Use;
• in anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger or amalgamation of our business; or
• when required or permitted by law.

The type of information we are legally required to disclose may relate to criminal investigations or government tax reporting requirements. In some instances such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested will be disclosed and we will take precautions to satisfy ourselves that the authorities making such request have legitimate grounds to do so.

There are some situations where we are legally permitted to disclose personal information such as employing reasonable and legal methods to enforce our rights or to investigate suspicion of illegal activities.

6. What about sensitive data? We do not collect sensitive personal data through this web site. If we do seek to collect such data, we will inform you as to our intended use of such sensitive data and ask you to consent to our storing and the proposed uses of such data.

7. What about security? The security of your personal information is important to Reman Software and we take appropriate steps to maintain security of your personal information. The open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. While this is out of our control, we aim to apply appropriate levels of security at all times. We use industry standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. Electronic and paper-based customer files are kept in a secured environment with restricted access.

We manage our server environment appropriately and our firewall infrastructure is strictly adhered to. We routinely employ current technologies to ensure that the confidentiality and privacy of your information is not compromised.

To safeguard against unauthorized access to your accounts, you are required to "sign-on" using an user ID and password to certain secured areas of the www.remansoftware.com web site. If you are unable to provide the correct password, you will not be able to access these sections. Despite all of our efforts, the Internet is inherently unsecure and we cannot guarantee that information provided online will be secure at all times. Suffice it to say that the security of your personal information is important to us and we will use all reasonable means to keep it as safe as possible.

8. Do we give you access to your information? You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting us via webmaster@remansoftware.com .

9. Updating this Privacy Policy. Any changes to our Privacy Policy and information handling practices will be acknowledged in this Privacy Policy in a timely manner. We may add, modify or remove portions of this Privacy Policy when we believe it is appropriate to do so. You may determine when we last updated it by referring to the modification date found at the bottom of this Privacy Policy.

10. General. We value your trust in us. We want to maintain your privacy and work with you to ensure that this web site and the information and services we provide to you are a valuable resource for you. For any more information about this web site or your visit, please contact us at webmaster@remansoftware.com.

Last updated 05/02/2005

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